OPEN DAILY 7:00 am - 6:00 pm


11701 95th Avenue North,
Maple Grove 55369

Facility Rules



Prior to entering, paid admission is required for all children over 12 months. Infants, (children 12-months-and-under) are free with the paid admission of an older sibling. Single-child households with a child under 12 months or younger  will need to purchase a one-day pass to gain entry. Adults are free when accompanying a child with paid admission All children must be covered under a Single-day or Monthly Membership. Entrance may be denied to anyone entering with unpaid children.


While attending the Playground, all minors must be accompanied by an Adult (age 18 or older). Adults must be in close visual contact with their respective minor. Playground Plaza recommends a max of six (6) children per supervising adult.

Wear Socks at all times!

Socks are required to be worn at all times while at Playground Plaza. No shoes are allowed past the lobby and cafeteria areas*.

No bare feet allowed in the play areas. Socks are required to be worn at all times while in the Playground*

SOCKS! We say again, SOCKS! Bare feet are not permitted at Playground Plaza.

All guests should come dressed in appropriate clothes for active play. Avoid any loose or dangling items like scarves, necklaces, belts, etc. as these items can get caught on various play structures. Guests with long hair are encouraged to secure their hair (pony-tails, clips, hats, etc.) for safer play to avoid it from getting caught or pulled during play.

Shoes are allowed if necessary for medical/personal reasons but are expressly forbidden to be worn on the Kangaroo Jumper. No Exceptions.

Please also avoid wearing high-heels, steel-toed shoes, or other footwear that could harm our little one’s feet if stepped on accidentally or otherwise.

No Unauthorized Parties or Field Trips allowed

Parties of any kind are not allowed in the cafeteria area. Using any areas outside of the designated Party Rooms is expressly forbidden and may result in fines to the host for a violation of this policy.

Please view our Party Room Rental tab to schedule an event, party, social gathering in one of our designated Party Rooms.

Any attempt to violate this policy may result in a $500 facility charge and/or future prohibition from entering Playground Plaza.

Safety, Safety, Safety!!!


All minors entering Playground Plaza must be accompanied by an adult (Age 18+). Adults must be able to keep close visual contact with their minor at all times. It’s Playground Plaza’s policy that a maximum of six (6) children may enter per adult.

Real-time Surveillance equipment is placed throughout Playground Plaza to ensure that all guests are safe and that security is maintained at all times.

Sharing an entrance code with any unpaid guests is NOT PERMITTED. Any guests found in violation of this policy will be asked to leave and may be permanently banned from the Playground Plaza.

All children under the age of 18 are required to have a completed and signed waiver prior to using the facility.

Guests are required to clean up their respective areas using the cleaning supplies provided.

For any immediate concerns regarding cleanliness or safety, please contact us at (763) 228-3833.

We ask all families to adhere to the standard sick policies maintained by most schools and child care facilities. Any child with a fever of 100 degrees or higher, has vomited, or had diarrhea in the last 24 hours, or has an undiagnosed rash, should be kept home and/or be seen by a physician.

There are cubbies in the public entry way to store your belongings. Playground Plaza is not responsible for any lost/stolen items so please keep any valuables with you or at home.

Cafeteria Etiquette

Guests are required to clean up their respective areas using the cleaning supplies provided

Guests are welcome to bring in outside food and beverages or can have food delivered to the site as well

The following items are NOT PERMITTED anywhere in the Park:

  • Gum
  • Glass Containers
  • Cooking Devices, e.g. Microwaves, Toasters, etc
  • Most Food Warmers . e.g. hot-plates, warming dishes with exposed heating elements , etc.
  • Alcohol
  • Tobacco products and Tobacco-related products, such as e-cigarettes and vaping devices

No Unauthorized Parties or Celebrations

We ask our guests to not rearrange our tables in the cafeteria area.

Additionally, we ask guests to store their belongings in the cubbies provided in the front lobby and not in the cafeteria area to ‘reserve’ or ‘save’ table space.


Food or beverages are permitted only in the self-clean cafeteria area. Persons who use the cafeteria area are expected to clean all areas impacted by their use including the tables, highchairs, chairs, and floor.

Tables may not be held or reserved so we ask that you kindly remove your items from the cafeteria area when no longer in use so they are free (and clean) for others to use.

When not eating at the table, personal belongings, such as snack bags, water bottles, etc., should be stored with your other belongings in the front entrance areas.

What to expect

Dress for Success

Socks! Only Socks are allowed in the play areas. No Bare Feet! No Shoes!

All guests should come dressed ready to play. The Playground is temperature controlled throughout the facility to approximately 70 degrees.

We ask guests to secure or remove any loose clothing prior to playing. Guests with long hair are encouraged to secure their hair to prevent it from getting caught on while playing.

“Staff-less” Playground

“Staff-less” means we may not have a Playground Plaza staff member onsite at all times.

We’re open 365 days a year. 7AM-9PM.

All passes are issued through the website, so you must purchase online.

There are no staff on hand to monitor children so all minors must be accompanied by an adult (18 years and older)

Access to the facility is maintained via your entrance code, which is provided through your admission purchase. All activity is monitored via our real-time surveillance system.

We also mandate all guests to be responsible for their children and to report any inappropriate behavior, safety hazard, or other concern immediately for your safety and the safety of all our guests.

Frequently Asked Questions

  • Q: Is there a kiosk or person I can purchase a pass from when I arrive?
    No. All passes must be purchased via the website.
    You can purchase your pass with cell phone at the door, but we encourage all patrons to purchase their passes prior to arriving for easiest entry.
  • Q: How do I get into the Park?
    Upon purchasing a Single-Day or Monthly Membership, you will receive a email with a 5-digit code. This 5-digit code (plus the “#” sign) will then be used on a pin-pad securing the front entrance to the Park.
  • Q: How many times can I visit the Park?
    Your entrance pass code is valid for the day of purchase. This code will allow guests (and parents) unlimited entry to the facility for the remainder of the day.
  • Q: Can I purchase a pass for a future date?
    No. All passes purchased are valid ONLY for the day of purchase.
  • Q: Can I pay with Cash or Check?
    No, all payments must go through the website which only accepts Debt and Credit Cards.
  • Q: Can I wear shoes in the Park?
    No Shoes are allowed in the play areas of the park. Shoes are allowed in the entry way, café, and party rooms. We ask all guests (children and adults) to remove their shoes in the play areas for cleanliness purposes and protect little feet from high-heels, steel toes, etc. Footwear is allowed if due to a medical/personal reason; HOWEVER, absolutely NO SHOES are allowed in the bounce pad area.
  • Q: When is Playground Plaza open?
    The Park is open Every Single Day of the YEAR! We’re open 365 days a year from 7:00AM until 9:00PM.
  • Q: Can I drop my child off at Playground Plaza?
    NO. Adult supervision is required at all times. Playground Plaza is not a child-care facility and children under the age of 18 can not enter without being accompanied by an adult.
  • Q: What does Staff-Less mean?
    At Playground Plaza, there are no staff members to supervise children or accept payment for entry. With our online payment process, secured entry, self-clean up policy, and real-time surveillance system Playground Plaza is capable of being open 365 days a year without staff being required at all times. Typically, a Playground Plaza staff member is on-site to answer any questions, assist incoming groups or parties, and ensure that our site is always clean and safe.
  • Q: How safe is the Park?
    There is only one main entrance to the facility that is unlocked during normal business hours. This entrance leads to an interior door which requires a user’s 5-digit pin code (followed by “#”) to gain access to the facility. All public areas are monitored with real-time surveillance systems. Typically, there is a staff member on site to ensure compliance to all the Park rules and safety guidelines. Only guests with a valid pass are allowed on the premises, any unauthorized persons accessing the property without a pass will be prosecuted for theft.
  • Q: How do I cancel my month-to-month membership?
    Members must send an email to: with the First and Last name as well as the email account associated with the month-to-month membership.