OPEN DAILY 7:00 am - 6:00 pm

OUR LOCATION

11701 95th Avenue North,
Maple Grove 55369

How do I use a discount code?

While we aim to keep our prices as low as possible, occasionally Playground Plaza will issue discount codes as a promotional item. To redeem a discount code, please follow the standard checkout process and enter the promotional discount code at the time of purchase. All discount codes are good for one-use only and will expire immediately upon being redeemed.

How to I cancel my monthly membership?

We’re sorry to hear that you want to cancel your membership. Monthly memberships are set to renew on the 1st of each month, to cancel a monthly membership plan please fill out the cancellation form PRIOR to the last day of the month. Using the form, you can direct which future date of your choosing to have the membership cancelled.

What is the purpose for the Video Cameras through the facility?

Security and compliance to all of the rules at Playground Plaza is one of our top concerns. The use of surveillance equipment throughout the public spaces at Playground Plaza helps us ensure that all our guests are safe and that the facility is properly maintained at all times. This helps the staff at Playground Plaza monitor behavior and ensure all guests are obeying the guidelines set forth when using the facility. The monitoring of both facility and guests ensures that parents can enjoy a carefree day of play in a secured facility.

Can I bring in outside food or drinks?

All guests are welcome to bring in outside food and beverages or can have food delivered to the site as well. Please see our local vendor board posted in the cafeteria for local establishments as well as special offers for Playground Plaza guests. Additionally, Playground Plaza has vending machines onsite. It is a Playground Plaza policy that all guests clean their areas when finished. Guest are encouraged to use the cleaning products provided at the various cleaning stations throughout the facility. There are also brooms, dustpans, and other cleaning equipment located near the cafeteria area for all guest to use to help maintain a clean environment for everyone.

Playground Plaza expressly prohibits the following items from the facility:

  • Gum
  • All Glass Containers
  • Any Cooking Devices and Food/Beverage Warmers (e.g. hot-plates, crockpots, or coffee pots)
  • Any Alcoholic Beverages
  • Tabaco products of any kind including e-cigarette and similar products
  • Add decoration restrictions here
  • Allowable decorations in the party room:

Can I host a party at Playground Plaza?

Absolutely! Playground Plaza offers two (2) unique party rooms at our facility that can be rented for an additional fee. Party rooms must be reserved for use. Impromptu parties are not allowed in the cafeteria area. Any groups in violation of this policy may be asked to leave the facility so please be sure to book our party rooms in advance by following this link PARTY ROOM

What to do in case of an Emergency?

An adult should call 9-1-1 from their cell phone to seek immediate help and an adult should be assigned to the front door to allow First Responders access to the facility. Please contact the owners at 651-207-3306 as soon as possible to report the incident. Additionally, please report the incident at playgroundplazamg@gmail.com, being sure to include the following information:

  • Your Name, Phone Number, and Email
  • Date and Time of the Incident
  • Location of the Incident (entry way, bounce pad, cafeteria, etc.)
  • Name and ages of any involved or injured persons as well as any witnesses to said occurrence
  • Brief description of the incident

Do you have free Wi-Fi?

Yes, but we strongly encourage all adults to break free from electronic devices and create lasting memories with their children.

Do you have a Lost and Found?

Yes, but we encourage all guests to keep their valuables with them. Non-valuable items will be placed in our publicly-accessible Lost and Found area. Playground Plaza is not responsible for any lost or stolen property, including items stored in our cubbies, so please keep all valuables on your person.

What to do if I see anything that appears to be hazardous or damaged?

As a staff, we follow all of the Indoor Play Area Maintenance & Sanitation guidelines established by the Minnesota Department of Health. This includes, but is not limited to, regularly inspecting the entire facility for any damaged, broken, or hazardous equipment. Please take immediate action to clean any minor spills using the cleaning supplies found throughout.

For any immediate concerns regarding cleanliness or safety, please contact Mike at 651-207-3306. Please be sure to include:

  • Your Name, Phone Number, and Email
  • Date and Time
  • The location of the equipment or area tied to your concern

Private Rental Tonight

The Playground will be closing EARLY at 6PM TODAY (SATURDAY, FEB 24th) for a Private Playground Rental. All passes sales have been suspended and all entrance codes will go inactive at 5:45PM. Regular hours (7AM to 9PM) resume Sunday, February 25th.